Privacy policy.

Effective Date: June 3, 2025

1. Introduction

Birstall Pharmacy ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.birstallpharmacy.uk or engage with our services.

2. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Health Information: Details relevant to the services you request, such as prescriptions or consultations.

  • Technical Data: IP address, browser type, and browsing behavior on our website.

  • Cookies: Data collected through cookies to enhance user experience.

3. How We Use Your Information

Your information is used to:

  • Provide and manage our pharmacy services.

  • Process prescriptions and health consultations.

  • Improve our website and services.

  • Communicate with you regarding appointments, services, or inquiries.

  • Comply with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:birstallmedicalcentre.com

  • Healthcare Providers: To fulfill prescriptions or consultations.

  • Service Providers: Third parties who assist in our operations (e.g., IT support).

  • Regulatory Bodies: When required by law or regulation.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Erasure of your data under certain conditions.

  • Objection to processing.

To exercise these rights, contact us at pharmacy.fx135@nhs.net or call 0116 267 7001.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.